Shipping & Returns

Shipping

Shipping methods are displayed on the checkout page. Most of our items are shipped via Royal Mail 2nd Class delivery.

Please choose the method that suits you. Our standard shipping timings are 3-5 working days from the time you order.

We do not refund shipping charges or reimburse return shipping charges for non faulty items.

If you are returning faulty goods please contact us prior to shipping the goods back to us.

If you have availed free shipping offers then the cost of this will be deducted from any refunds.

Returns

If you have any issues with your purchase, you can request a return by clicking here prior to sending your goods back.

We offer easy returns within 14 days starting from the day you receive your order.

To be eligible for a return your item must be unused and in the same condition that you received it with all tags and original packaging complete. Your refund will be in the form of store voucher that you can utilise to purchase other items.

Please note: We do not offer refunds to original method of payment unless:

An item is damaged/incorrect then your order will be eligible for a full refund. The above conditions apply in relation to the condition of goods. In the case where a refund is due, refunds will be done only through the original mode of payment. Please allow up to 14 working days for the refund transfer to be completed.